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Software & CRM

Custom business software and CRM for SMEs

Bring your clients, operations and information together in a solution built around your organisation — instead of adapting your organisation to standard software.

The problem

Your processes are specific. Your tools should be too.

Standard software imposes its own logic, piles up features you don’t use and leaves out what really matters to you. The result: workarounds, side spreadsheets and scattered information.

The solution

Software built around your methods

We model your real processes — requests, assignments, interventions, approvals — and build a tool that follows them step by step, with access tailored to each team member.

Real screenshots

Business software we have built

Real management screens from our platforms: roles, statuses, planning and audit logs. All data shown is fictitious.

Hotel management by department — desktop screen
Hotel management by department — smartphone screen
Working demo

Hotel management by department

Rooms × days planning, arrivals and departures, housekeeping, requests between departments and shifts. Each role sees only its own work.

Hairdresser academy: training and management — desktop screen
Hairdresser academy: training and management — smartphone screen
Client project

Hairdresser academy: training and management

Training PWA for salons affiliated with a cosmetics brand: video courses, in-person workshops with seat booking, quizzes and certificates. Brand admin panel for staff, salons, calendar and statistics.

Beauty salon: website + management — desktop screen
Beauty salon: website + management — smartphone screen
Client project

Beauty salon: website + management

Website with online treatment booking and an Admin area for the owner: calendar, clients, treatments and prices, messages and visit statistics.

Gardening and landscaping: website + CRM — desktop screen
Gardening and landscaping: website + CRM — smartphone screen
Client project

Gardening and landscaping: website + CRM

Showcase website for a gardening and land-works company, with an internal CRM: clients, jobs, quotes, deposits and balances due, website enquiries.

Screenshots taken from the working applications, with sample names, amounts and contacts. No real customer data.

Industry software

Ready-made foundations for your industry

For some industries we have already built a complete foundation, adapted to your brand and your processes: you go live sooner and spend less than starting from scratch.

Hotels, B&Bs and serviced apartments
Ready foundation · customisable

Hotels, B&Bs and serviced apartments

Bookings and room planning, check-in and check-out with the bill, city tax, staff by department (front desk, housekeeping, kitchen), shifts and monthly reports.

Cafés, pizzerias and restaurants
Ready foundation · customisable

Cafés, pizzerias and restaurants

Online menu, delivery and takeaway orders, table bookings, rider management, staff area and takings with VAT and net amount for every order.

Beauty salons and hairdressers
Ready foundation · customisable

Beauty salons and hairdressers

Diary per staff member, customer records with treatments and notes, packages, reminders and statistics.

Gardening and maintenance
Ready foundation · customisable

Gardening and maintenance

Customers and quotes, scheduled jobs, teams, job reports with photos and hours worked.

Training and academies
Ready foundation · customisable

Training and academies

Courses, students, attendance, learning materials and certificates, with an app for students.

Gyms and fitness centres
Sample design · on request

Gyms and fitness centres

Memberships and check-ins, class timetable with spot booking, workout plans, medical certificate expiry dates and an app for members.

Construction and renovation
Sample design · on request

Construction and renovation

Site surveys and itemised quotes, work schedule, progress stages linked to payments, site diary with photos and a client area.

Plumbers and heating engineers
Sample design · on request

Plumbers and heating engineers

Job booking with photos of the fault, technicians’ schedule, signed job reports, boiler servicing with due dates and history per client.

Electricians and installers
Sample design · on request

Electricians and installers

Quotes and jobs per team, hours and materials, certificates of compliance and attached documents, periodic inspections with reminders.

Available as a monthly subscription or as a one-off purchase on quote. Screens show sample data.

Business software

Modules based on your needs

Examples of frequently developed functions. The exact scope is defined in the quote.

Client management

Records, contacts, history and related documents.

Jobs and interventions

Scheduling, assignment, statuses and time tracking.

Document management

Filing, versions and controlled access.

Activity reports

Summaries by period, client or team member.

Operational workflows

Steps, approvals and reminders according to your rules.

Dashboards and KPIs

The indicators that matter for running your business.

Custom CRM

A CRM that follows the way you sell

A custom CRM reflects your sales stages, fields and priorities, without unnecessary features. It can start simple and grow over time.

  • Clients, prospects and opportunities with your own stages
  • Activities, appointments and follow-ups
  • Sales dashboard
  • Multi-user access with roles

Integrations (email, calendar, accounting, etc.) are assessed case by case and priced separately; they are not included in the base price.

Examples by industry

Industry applications

These examples describe solutions available on request. Available demos are presented on the Work page.

Real estate CRM

Properties, owners, buyers, viewings, activities and dashboard.

Available on request

Construction site management

Schedule, job reports, photos, hours and materials.

Available on request

Assignment tracking

Files, deadlines, documents and time spent per client.

Available on request

Subscription or purchase

Budget to plan for

With MBL WebApp subscriptions you start from $279/month, with hosting, maintenance and support included. Prefer a one-off investment? We’ll prepare a custom quote for an outright purchase.

Hosting and maintenance included

With MBL WebApp subscriptions, hosting, updates, security and support are covered by the monthly fee, without paying the full investment up front.

Subscriptions from $279/month

Let’s talk about your project

Describe your needs: we will suggest a suitable approach and a detailed quote, with no obligation.

Request this subscription

We’ll get back to you for a short free consultation and send you a proposal. No commitment or payment at this stage.

Quote — One-off purchase

Tell us about your project: we’ll assess it and send you a custom quote.